Frequently Asked Questions
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BrightWork proudly serves Brooklyn, Queens, and Manhattan, and our service area is expanding.
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We provide recurring residential cleaning, commercial and office cleaning, deep cleaning, move-in/move-out cleaning, apartment turnovers, gallery and studio cleaning, organizing services, postpartum cleaning services and customized cleaning plans. For more information about each of these services, check out our Services page.
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Simply put, no. Residential services never require a long-term contract. Commercial clients may choose recurring service agreements to better meet their needs.
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All you have to do is fill out our form to request a free quote, and we’ll get back to you. All estimates are free, and there’s no obligation to book.
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We recommend booking at least one week in advance whenever possible. Last-minute appointments may be available depending on our schedule.
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Absolutely — we offer weekly, biweekly, monthly, and custom recurring cleaning schedules.
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No — many clients provide access to their home or business so we can clean while they’re away.
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We ask that clients provide the cleaning products they’d like used in their home whenever possible. This ensures we use products you’re comfortable with and helps reduce unnecessary waste. We bring our own professional microfiber cloths, which are laundered between every job for sanitation.
If you’re unsure of what products to buy, we’re happy to recommend affordable, effective options that suit your needs.
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Yes. If you prefer environmentally friendly products, we’re happy to recommend options for both home and workplace settings.
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Great! We love working in pet-friendly homes. Just let us know if there are any special instructions before your appointment.
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Of course! Every cleaning can be customized to focus on the spaces and tasks that matter most to you.
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Every space is unique, so pricing depends on the size of the property, its condition, and the services requested. We’ll provide a clear, personalized quote before any work begins.
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Never. Our pricing is straightforward and transparent.
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We work with reliable, professional cleaners who are trained in BrightWork’s cleaning standards and expectations. We value clear communication, attention to detail, and respect for every client’s home and workspace.
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Your satisfaction matters to us. If something was overlooked, please let us know within 24 hours, and we’ll do our best to make it right.
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We believe great cleaning is about more than making a space look nice. It’s about reliability, consistency, communication, and care. Whether we’re maintaining a family home, preparing a gallery for visitors, or keeping a business running smoothly, our goal is simple: leave every space brighter than we found it.